Privacy Notice

Ella Owen currently practises under the business names; Ella Owen, Life Energy Nutrition and Mind Body Soul Remedies.
Website
This website collects cookies. You can find more information on how cookies are used on this website here.
This website may contain links to and from other websites. If you follow a link to any of these websites, you will have left our site and we do not accept any responsibility or liability for the privacy of any information you provide whilst visiting such sites.
Enquiries via website contact form:
When you use the contact form on this website, your name, email address and enquiry will be sent automatically to our email box. We will respond appropriately to your enquiry, however we will not use your details for marketing or newsletters, and will not store your email address as an email contact.
Mobile phones:
When you contact us via phone call or text, your name will not stored as a contact on the phone.
Email newsletters:
We will never store your contact information for marketing or a newsletter without your explicit permission. If you choose to subscribe to a newsletter, we will ask you for your name and email. We will store this information on a secure cloud-based platform (Mailchimp) and you will have the option to update your details or unsubscribe at any time. Your details will not be sold or shared with a third party.
Clients - Once you have booked an appointment;
Once you have booked an appointment with Ella Owen, she will ask for your contact details and relevant medical and life history information in a new client form sent to you by email. Relevant information regarding your health and well-being will be noted during your consultations and subsequent emails or other correspondence. Your client notes may be retained for at least seven years as required by the Federation of Nutritional Therapist's professional code of conduct. Files are kept in locked safe containers or stored on a password protected personal computer. All personal information is considered private and confidential, and will not be shared unless required to by law, or to protect our safety and that of our clients.
Payment:
We do not collect or store your financial details. We use Paypal for payments online.

For more information:
If you have any concerns please contact Ella Owen by phone or email.
To find out more about your privacy rights and GDPR you can visit the Information Commissioners Office website: https://ico.org.uk